Border River Pet Resort at 583/603 Oakey Flat Road in Morayfield, QLD

Opening hours Closed now

Today: 07:30 am — 11:00 am 03:30 pm — 06:00 pm

Reviews about Border River Pet Resort

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  Up until my most recent use of this pet resort, I was happy with the service I received for my dog. Our dog suffers from seizures and therefore requires two lots of medication, twice a day. The medication consists of three tablets morning and three of the same type of tablets afternoon or evening. After my recent pickup, I observed two tablets still sitting in the plastic container I provided. When I complained as to why my dog wasn't given the full amount of his medication, I was informed he was. I explained my wife and I checked the amount of medication three times (due to this pet resort failing to give our dog his full medication on two previous occasions). I later received an email from the pet resort owner stating he gave our dog his full medication. I informed him that comment is an absolute nonsense. So please be warned, if your animal requires administration of medication whilst being kennelled at this pet resort, there is that propensity for your animal to maybe not receiving all of it's medication. This being the third time, we have decided to no longer kennel our animal at the pet resort. It's a shame, because he did tend be well looked after.
  Ron Lloyd

  July 19, 2017

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